Customer Support

OPC's Technical Support Team will make every effort to provide you with exceptional product support. We ask that you are patient as we will take care of customer questions in the order they were received.
We are accessible by our SpitFire Online Support tool and email for immediate technical support. Whether you're at work, at home, or on the road, our advanced SOS SpitFire Online Support gets technicians right inside your computer to work their magic through remote access. Prefer to do it yourself? Our Help Desk is available online 24/7 with a comprehensive online archive of tutorials and support articles at your fingertips. We do everything we can to give you easy, quick tools for overcoming technical hiccups in a flash. With our developers and support staff all under one roof, real solutions are always in reach with SpitFire.
 
Do you have the latest version?
SpitFire Enterprise: V1.0.6.3
Agent App: 1.0.5.4
Agent Update: Download
Agent Installer: Download
SpitFire Enterprise User Manual: Open
 
SPD V1.2.222
SPX V10.1.139
 
To schedule an upgrade email: support@spitfiredialers.com
To receive SMS new release notifications text: "SpitFire" to 244687
Have a feature request?  Let us know!
 
Tech Support Hours:
Monday thru Friday from 8:30 AM till 6:30 PM Central Standard time, excluding US Holidays. (GMT-5).
 
Tech Support Contact Information:

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http://www.spitfirehelpdesk.com/knowledgemanager/PDF/Spitfire%20Enterprise%20Manual.pdf