SpitFire Call Center Edition: All features of Enterprise Edition plus advanced call center capabilities at a refreshingly low price. Designed for companies with 2 - 200 agents, CCE adds robust ACD and IVR capabilities with unlimited

queues, skills-based routing, real-time queue statistics, graphical reports, web-based recording access, and more.

• All Standard & Enterprise Edition Features
• Unlimited Call Queues
• Full Featured A.C.D.
• Skills-Based Routing
• Graphical Queue Reports
• Agent Call Recording
• Agent Variable Log-off
• Agents on Cell Phones
• Agents Shared Across Sites
• Real-Time Queue Stats
• Agent Login/Logout
• Call Monitoring
• Call Barging
• On-the-Fly Recording
• Advanced CRM Integration