SpitFire Call Center Edition: All features of Enterprise Edition plus advanced call center capabilities at a refreshingly low price. Designed for companies with 2 - 200 agents, CCE adds robust ACD and IVR capabilities with unlimited
queues, skills-based routing, real-time queue statistics, graphical reports, web-based recording access, and more.


Call Center Edition Features:

  • All Standard & Enterprise Edition Features
  • Unlimited Call Queues
  • Full Featured A.C.D.
  • Skills-Based Routing
  • Graphical Queue Reports
  • Agent Call Recording
  • Agent Variable Log-off
  • Agents on Cell Phones
  • Agents Shared Across Sites
  • Real-Time Queue Stats
  • Agent Login/Logout
  • Call Monitoring
  • Call Barging
  • On-the-Fly Recording
  • Advanced CRM Integration


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