OPC's Technical Support Team will make every effort to provide you with exceptional product support. We ask that you are patient as we will take care of customer questions in the order they were received.
We are accessible by our SpitFire Online Support tool and email for immediate technical support. Whether you're at work, at home, or on the road, our advanced SOS SpitFire Online Support gets technicians right inside your computer to work their magic through remote access. Prefer to do it yourself? Our Online Helpdesk is available 24/7 with a comprehensive archive of tutorials and support articles at your fingertips. Or, view our online training videos! Simply Login using your dongle number for user name and support expiration date for your password. We do everything we can to give you easy, quick tools for overcoming technical hiccups in a flash. With our developers and support staff all under one roof, real solutions are always in reach with SpitFire.
Tech Support Hours:
Technical Support will be closed November 22nd 2017 for Thanksgiving and have reduced staff November 24th which may increase wait times.
Monday thru Friday from 8:30 AM till 6:30 PM Central Standard time, excluding US Holidays. (GMT-5).
Tech Support Contact Information:
Do you have the latest version?
SpitFire Enterprise: V22.214.171.124
Agent App: 126.96.36.199
SpitFire Update Log: 188.8.131.52
NEW FEATURES VIDEO:Watch now!
Windows 10 Compatibility:
SpitFire Enterprise server software and agent software are Windows 10 compatible. Please consult with tech support prior to upgrading existing SpitFire servers to Windows 10 OS.
We want to hear from you! Please take one minute to give us feedback on our SpitFire product and customer service. Review Form
To receive SMS new release notifications text: "SpitFire" to 244687
Have a feature request? Let us know!