What is Quick Connect?
Quick Connect is just that....QUICK! SpitFire Enterprise Quick Connect is a powerful dialing mode for business to business campaigns as well as it is the ultimate calling mode for high end leads. This advanced "Power Dialing" presents the contacts information to the agent prior to the actual connect. There are Zero dropcalls in Quick Connect mode therefore you don't waste a single lead.
Agents have all the features of a predictive dialer such as scheduling callbacks, alternate number dialing, call transfer/conferencing, recording on demand, print client, recording and so much more! SpitFire Enterprise can interface with almost any CRM and pop the record as the call is being answered.
Because OPC Marketing develops software in-house, SpitFire is able to offer the most cost-effective and fully featured dialers on the market.
Keep It Simple with SpitFire Integrated Call Center Software
Our greatest priority is making your call center run smoothly, and we do that by developing software that is intuitive and easily integrated with your current systems. SpitFire works seamlessly with most CRM applications, phone systems and long distance carriers, making it the simplest and most cost-effective solution for your call center.
SEP System Features
SEP Agent Features
SEP Manager Features
User-friendly Software: Easy to Install, Operate & Upgrade.