Why Choose SpitFire Enterprise Predictive Dialer?
If you are shopping for predictive dialer software and you are undecided on whether you should choose a hosted environment or a premise based call center solution you must read this! Here are our top 5 things to consider when deciding between hosted and premise based software.
Our SpitFire technical support and programming teams are all under one roof, working together with the common goal of helping our customers grow their businesses. We provide exceptional one on one training, troubleshooting as well as consulting. Our customers are offered a satisfaction survey after each tech support session and they are rated “Excellent” more than 95% every month! Our SpitFire support team is the best in the industry!
With our on-premise solution, there is no limit to the number of calls you can make. There is no limit to the amount of data you can load in. You control your own system. You choose the Carrier (Phone Service Provider) you want. You can see exactly what the dialer is doing, how many calls, etc.
Unlike many of the hosted companies you own your SpitFire Enterprise software. There are two low cost options; a one-time purchase or our FlexPay plan allowing you to pay over 12 months with no credit check. No forever payments and you own your SpitFire software!
With owning your dialer, you can keep your customer data secure, behind your firewall. This is a major concern these days, with all the hackers invading web-based applications. Have the best of both worlds with SpitFire Enterprise as our manager is browser based allowing campaigns to be accessed from anywhere on your LAN while keeping your data secure.
SpitFire Enterprise integrates with both web-based and Windows CRM’s. Our on-site Programmers and Engineers are persistently developing SEP, creating new features and functionality. The majority of our latest developments have been customer-driven.
Your call center can depend on SpitFire Enterprise to be reliable! The SEP software is a .Net application using a SQL database.