Agent Workstations

Minimum Requirements - Additional applications on agent station may degrade system performance.
 
Intel Core i3 Processor or higher 
Windows 7 Pro (Windows Classic or basic background)
4GB RAM or higher
NIC Card 100/1000
Hard Drive – 40+ GB free space
.Net 3.5 SP1 & .Net 4.0 (free download at http://www.microsoft.com/download/en/details.aspx?id=17851 )
 
Agent screen resolution min – 1024 x 768
Manager screen resolution min – 1280 x 1024
 
Headsets
USB Headset with softphone software (i.e., Zoiper - free download)
Or, Integrate to IP Phone System
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