SQL – Microsoft SQL Server 2008 R2 Standard or SQL Server 2012 Standard – up to 10GB
For 10GB file sizes and over, must run SQL on separate server
SQL Server (Max 200 + outbound ports)
Redundant Power Supply
Minimum Requirements - Additional applications on agent station may degrade system performance.
100kbps dedicated Bandwidth up and down per line (not DSL) One Static IP Address
The network will need to be evaluated by a SpitFire solutions engineer for configuration requirements. If agents are logging in from a remote location outside of the internal network, a VPN will be necessary from the dialer server.If agents are logging in from a remote location outside of the internal network, a VPN will be necessary from the dialer server.
* The above recommendations are based on a standard 2 line per agent ratio. Additional lines or features may require different hardware specifications.