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    Powerful web agent with SpitFire Softphone integrated.  Works on computer, tablet, mobile phones, Mac, PC or Android.

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Why Choose SpitFire Enterprise Predictive Dialer?

If you are shopping for predictive dialer software and you are undecided on whether you should choose a hosted environment or a premise based call center solution you must read this! Here are our top 5 things to consider when deciding between hosted and premise based software.

Support.

Our SpitFire technical support and programming teams are all under one roof, working together with the common goal of helping our customers grow their businesses. We provide exceptional one on one training, troubleshooting as well as consulting. Our customers are offered a satisfaction survey after each tech support session and they are rated “Excellent” more than 95% every month!   Our SpitFire support team is the best in the industry!

Control.

With our on-premise solution, there is no limit to the number of calls you can make. There is no limit to the amount of data you can load in. You control your own system. You choose the Carrier (Phone Service Provider) you want. You can see exactly what the dialer is doing, how many calls, etc.

Cost.

Unlike many of the hosted companies you own your SpitFire Enterprise software. There are two low cost options; a one-time purchase or our FlexPay plan allowing you to pay over 12 months with no credit check. No forever payments and you own your SpitFire software!

Security.

With owning your dialer, you can keep your customer data secure, behind your firewall. This is a major concern these days, with all the hackers invading web-based applications.  Have the best of both worlds with SpitFire Enterprise as our manager is browser based allowing campaigns to be accessed from anywhere on your LAN while keeping your data secure.

Customization.

SpitFire Enterprise integrates with both web-based and Windows CRM’s.  Our on-site Programmers and Engineers are persistently developing SEP, creating new features and functionality. The majority of our latest developments have been customer-driven.
Your call center can depend on SpitFire Enterprise to be reliable! The SEP software is a .Net application using a SQL database. 

 

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Steve Brownrigg
1952-2017

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SEP

SpitFire Enterprise Predictive Dialer

Predictive, Fixed Rate, Preview, Quick Connect & Manual Dialer
Inbound & Outbound Predictive Dialer with Unlimited Lines. Fully Blended. User-Friendly. Cost-Effective.
 
SEP is a powerful software package that offers all the tools you need to launch blended inbound and outbound call center campaigns. This Enterprise system has 5 dialer modes: Predictive, Fixed Rate, Quick Connect, Preview & Manual. Using a pre-loaded list of numbers, SEP quickly and automatically places outbound calls and connects the answered calls to available agents. SEP monitors the call center volume and time per call, intelligently adjusting its dial rate to minimize the time your agents spend waiting between conversations.
spx

SpitFire X Auto Dialer

 
 
User-friendly Call Center Software: Easy to Install, Operate, and Upgrade. Fully Featured. User-Friendly. Affordable. Our Reliable Award-Winning Auto Dialer from SpitFire.
 
SPX is our award-winning voice message software that automatically dials telephone numbers and plays a recorded message to your prospects, customers, partners, constituents, or community.
 
Whether your message is a fundraising or political campaign, appointment notification, special promotion, or sales initiative, SPX communicates high priority information faster than any dialer on the market.  

What do customers say about SpitFire?

star ratings

The Spitfire system is a wonderful piece of technology... Very easy to use, efficient and has everything you need to generate business AND train your people to improve while on the phone. Best part about working with them is the customer service. For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must. How good of a job do they do for us: As we've grown our business over the last 5 years, we've bought 3 dialers from them as we have expanded and another dialer is on the way... Great job guys! 

Nate Smith
AC USA
Marketing Manager

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