The Story
The Philosophy
Our mission is simple. We strive to offer the most flexible, easy to use and maintain call center products using the latest technology. Exceptional customer service and technical support are our highest priority: we seek to develop long term customer relationships through a staff of friendly experts ready to help support you and your team.
The Difference
Our difference is in our people. OPC Marketing was founded in 1999 by Michael Henochowicz, co-founder of CompUSA, and Erin Mastor. OPC Marketing fills a void in the call center industry: priority support and fully integrated software solutions for every business for a fraction of the cost. Our team of executives, developers, sales and tech support staff have been working for decades. Our tight-knit collaborative environment is the key to exceptional customer support: our people are the most friendly, transparent, and accessible in the industry.
We know that utilizing fully integrated, easy-to-use call center software is a critical tool for growing your business. Our continued product development insures that your company will stay at the forefront of call center technology. Our focus on custom solutions allows your agents to work at maximum productivity. OPC Marketing is dedicated to helping you:
♦ Increase sales ♦
♦ Grow revenue & profits ♦♦ Reduce overhead ♦♦ Integrate current hardware & software applications ♦
With a track record of serving thousands of global businesses for decades, OPC Marketing continually delivers competitive prices and unmatched personal support. Our customers tell it best: read our raving fan testimonials to learn the OPC Marketing difference.
Our difference is in our people. OPC Marketing was founded in 1999 by Michael Henochowicz, co-founder of CompUSA, and Erin Mastor. OPC Marketing fills a void in the call center industry: priority support and fully integrated software solutions for every business for a fraction of the cost. Our team of executives, developers, sales and tech support staff have been working for decades. Our tight-knit collaborative environment is the key to exceptional customer support: our people are the most friendly, transparent, and accessible in the industry.
We know that utilizing fully integrated, easy-to-use call center software is a critical tool for growing your business. Our continued product development insures that your company will stay at the forefront of call center technology. Our focus on custom solutions allows your agents to work at maximum productivity. OPC Marketing is dedicated to helping you:
♦ Increase sales ♦
With a track record of serving thousands of global businesses for decades, OPC Marketing continually delivers competitive prices and unmatched personal support. Our customers tell it best: read our raving fan testimonials to learn the OPC Marketing difference.
The Team
Michael Henochowicz
Michael Henochowicz
He made a name for himself in 1984 as the co-founder of CompUSA: the first retailer to carry consumer electronics, technology products, and computer services in over 100 computer superstores. He went on to open the first wireless cell phone superstore, Cellular World, and then the integrated superstore, Communications Expo, which broke ground as the only retailer of its time including computers, all carriers, and an Internet cafe. It's no surprise that Michael was named whiz kid by Forbes Magazine in 1999 and has lived up to his reputation as an innovator in the technology and consumer electronic industries ever since.
In 1999, Michael co-founded OPC Marketing as a vehicle to develop the first affordable call center dialer on the market. Since the first SpitFire product was first released, Michael hasn't stopped improving and adapting the software to reflect the latest technological advancements. He is passionate about being the low price leader in all he does, taking the advantage from big companies and giving it back to small businesses. It's rare that Michael has not personally interacted with a SpitFire customer, making him a hands-on business owner that strives to continually understand the needs of every business he serves.
Erin Mullen
Erin Mullen
As OPC's chief operating officer, Erin is responsible for operational leadership of sales, advertising, and product development. In addition, Erin manages support organizations, including product and customer support services.
